INFORMATION MANAGEMENT AND COMMUNICATIONS SPECIALIST

CARE International Indonesia (CII), as an international NGO, has carried out
large scale operations in Indonesia, encompassing emergency operations,
transitional activities centered on agriculture and nutrition and a range of
development initiatives in such areas as water and sanitation, health and
micro-credit.


CARE Indonesia Head Quarter in Jakarta is currently recruiting the following
position for its project:

JOB TITLE : INFORMATION MANAGEMENT AND COMMUNICATIONS SPECIALIST
DEPARTMENT/PROJECT : PROGRAM/CIIHQ
REPORTS TO : COUNTRY DIRECTOR

Context:
CARE is one of the world’s largest and most well-established international
development and humanitarian assistance agencies, and has been working in
partnership with the Government of Indonesia since 1967. CARE in Indonesia has
carried out large-scale operations across the archipelago, encompassing
emergency operations, and a range of development initiatives in such areas as
water, sanitation and higiene, livelihood, natural resources management,
environment and climate change, health and nutrition, and child’s rights and
youth at risk program.

Job Summary:
The Information Management and Communications Specialist will work to increase
local, national and

international understanding of CARE’s work and role in Indonesia, build
excellent working relationships with

local, national, and international media, provide information to the public
about CARE’s work and the new

Program Approach, facilitate and monitor the development of projects’ IEC
materials. The Information

Management and Communications Specialist will support CARE’s commitment to
transparency and accountability

both in its emergency operations and development programs.

RESPONSIBILITIES AND TASKS

MEDIA RELATIONS
 Develop and maintain excellent relationships with key Indonesian and
international journalists, other communications officers throughout the CARE
International system, and with representatives of other NGOs, government
departments, etc.;
 Respond to requests for information from journalists, members of CI, and
donors, including arranging interviews and field visits;
 Act as point of contact on all media matters and respond to, prioritize and
co-ordinate media and CARE International requests.
 Draft and/or coordinate, distribute and log press releases, project
publications, and reports to CARE International (CI) press offices and directly
to the national and internationally media.
 Plan press conferences and media support to CARE events;
 Write and place opinion pieces, articles and letters to the editor in the
international/national media;
 Liaise with international journalists, filmmakers and photographers on the
ground and offer stories, facilities and provide support as appropriate.
 Work with CII field staff to monitor print and electronic media for mentions
of CARE and other topics of interest to the organization;
 Oversee the production and distribution of external communication on CARE’s
community programming to local/national media (print, radio, TV);
 Provide media/communications training to CARE staff;

COMMUNICATIONS AND PUBLIC RELATIONS (PUBLICATIONS/ADVERTISING)
 Develop and implement communication strategies for the country office and
projects
 Develop and/or facilitate and monitor the development of various visibility
and IEC Materials to support CARE’s programming and ensure compliance to the
CARE International Brand Guidelines and Donor visibility and branding
requirement

 Write, edit and approve communication materials;
 Coordinate and supervise the production of communications tools (briefings,
feature stories, op-editorials etc) with inputs from staff, partners, and
consultants for internal purposes (website, newsletter) and external
dissemination (donors, CI, media)

 Proactively liaise with field based program staff to organise and monitor
media activities including preparing press kits;
 Work closely with CI’s COMWG to ensure messages are aligned and CII is
appropriately represented in all communications;
 Contribute to CI’s corporate communication outlets.
 Maintain photo libraries that include all documentation produced by CII HQ and
project offices
 Attend/participate in COMWG meetings/conference calls that pertain to
Indonesia/Asia;

INFORMATION and KNOWLEDGE MANAGEMENT
 Conduct on-going information assessments of the country office needs and the
constraints to accessing that information, and identify solutions to information
constraints and shortfalls.

 Develop communications tools as part of the solutions to information gap
within CII
 Work with CII staff, particularly SMT members, IT and administration, to
improve communications within CII and provide regular updates and communications
materials, including to facilitate and monitor the shifting from CII intranet to
C Ca Minerva.
 Develop an internal photo database to ensure all CII photos are properly
stored and accessible.
 Coordinate the Knowledge management initiative of CII.

OTHERS:
 Develop and implement communication strategies introducing the Program
Approach to staff and external audiences

 Act as member of Core team of Program Approach Shift to CII and conduct
activities as required

IN TIME OF EMERGENCY:
 Deploy as a part of CII’s Emergency Team in response to disasters in Indonesia
(when needed); collects human interest stories and photos, contract and
supervise photographer or videographer and disseminate materials to CI

 Deploy as part of the CI Communications Working Group (COMWG) in response to a
disaster in the region (when needed),

 Gather and disseminate information on the emergency situation and CARE’s
response back to CARE International Member offices for use in emergency
response, fundraising and communications activities.
 Act as information manager for the Emergency Team, particularly assisting
Media Relations and support the Emergency Coordinator on information needs.


SUPERVISES:
No direct supervisee

QUALIFICATIONS:

• Education: Minimum bachelor degree in journalism, public relations,
communications or other related field;
• Minimum five years’ experience in media (broadcast or print) in Indonesia, or
related field such as media/public relations;
• Excellent writing, editing and communications skills (Bahasa Indonesia) and
fluency in English required;
• Strong computer skills (Microsoft Office, photo editing software etc.);
• Ability to undertake research under potentially difficult and sensitive
conditions.
• Understanding of sensitivity of information around CARE’s emergency response
and ability to assess internal versus external information.


Core Competencies

• People Skills: Ability to work independently and as a team player who
demonstrates leadership and is able to support and train local and international
staff and also able to work with disaster affected communities in a sensitive
and participatory manner.
• Communication Skills: Well developed written and oral communication skills.
Able to communicate clearly and sensitively with internal and external
stakeholders as a representative of CARE. This includes effective negotiation
and representation skills.
• Integrity: Works with trustworthiness and integrity and has a clear commitment
to CARE's core values and humanitarian principles.
• Resilience/Adaptability and flexibility: Ability to operate effectively under
extreme circumstances including stress, high security risks and harsh living
conditions. Works and lives with a flexible, adaptable and resilient manner.
• Awareness and sensitivity of self and others: Demonstrates awareness and
sensitivity to gender and diversity. Have experience and the ability to live and
work in diverse cultural contexts in a culturally appropriate manner. Has a
capacity to make accurate self-assessment particularly in high stress and high
security contexts.
• Work style: Is well planned and organized even within a fluid working
environment and has a capacity for initiative and decision making with competent
analytical and problem solving skills.

• Knowledge and skills: knowledge of CARE policies and procedures, Sphere and
the Red Cross/ NGO Code of Conduct. Requires general finance, administration,
information management and telecommunication skills and proficiency in
information technology/ computer skills.

TERMS OF OFFER:
CARE is an equal opportunity employer offering a competitive salary and benefits
package, and a collegial working environment. Applicants are invited to send a
cover letter illustrating their suitability for the above positions, and
detailed curriculum vitae, with names and addresses of three referees (including
telephone, fax numbers and email address). Please DO NOT attached academic
transcripts and Diplomas and state clearly the applied position code in the
email subject.

Please submit your applications before October 15th, 2010 to CARE International
Indonesia, Human Resources Unit:

recruit_420@careind.or.id
"Only qualified applicants will be shortlisted"

www.careindonesia.or.id